All,
Good morning! I trust everyone had a splendid weekend. My apologies for the delayed announcement. As you know we have been running this review contest with the intent of improving our patient engagement and creating a positive public image of our practices. We love the positive engagement, we have seen almost a 300% increase in engagement this year to prior, keep up the good work. I will make mention that we must also be mindful and respond to any negative reviews, please make all fair attempts to ask the patient to re-evaluate us if warranted, and at the very least, reply. It makes a huge impact. So… with that said, we have the results for our Q3 Review contest Below.
Gold: Representative of 1st place in specific areas
Silver: Representative of 2nd place in specific areas
Bronze: Representative of 3rd place ins specific areas
Red: Indicates areas that require improvement
TriValley takes our 1st place position in overall points with Jonestown right behind.
TriValley has generously decided to share the Q3 winnings with our close runner up JDA. (Love the Teamwork and Thoughtfulness!)
Honorable Mentions:
- Jonestown has a perfect responses score!
- Both Jonestown and Williams Valley have a perfect record with 0 negative reviews!
- TriValley has the most google reviews!
- Greenhill’s Ties Williams Valley with the most Facebook engagement.
- Susquehanna ties East Chocolate with the most Yelp Engagement.